Accessibility statement
What has been built for access, and what has not been tested yet.
Version 2026-08-30
This is a draft and has not been reviewed by a lawyer.
It describes how Silkroad actually works today, which is why it is published rather than hidden. It is not legal advice and is not the final wording. Silkroad will not take a real payment under an unapproved document — checkout refuses one.
What this states
Silkroad is built to be usable by keyboard, to carry meaning in text rather than colour alone, to respect a reduced-motion preference, and to describe its controls to a screen reader.
That is a description of how it is built. It is not a conformance claim: no audit against WCAG has been carried out, and until one has, nothing here should be read as a certified level.
Accessible places at a venue
Where a venue has recorded accessible places, they can be held and sold like any other, with companion seating kept adjacent. Silkroad shows what the venue recorded and does not infer accessibility from a layout that never stated it.
Access at the venue itself — routes, facilities, staff — is the organizer’s and the venue’s responsibility, not something this platform can verify on their behalf.
If something is in your way
Tell us through the contact form. A barrier that stops you buying a ticket is a defect, and describing what you were trying to do and what happened is the fastest route to it being fixed.